Read Why Customers Enjoy Working with Distinctive Fires

When you work with Distinctive Fires, you will enjoy an exceptional customer experience from start to finish. Service is our strength and a primary reason why we’ve built a great reputation in the Hamilton area. We invite you to read what customers have said about us. If you would like to share your comments, please submit our contact form.

White Glove Treatment
“Dominic and his crew provided us with a turnkey solution for our new fireplace and our customer experience was nothing less than white glove treatment! Thanks again.”
- Mrs. Wilkin, Oakville, ON

Helped Us Find the Perfect Solution
“After deciding to go ahead with our fireplace purchase we had little to no direction as to what we wanted. Distinctive Fires experts helped us wade through all of the choices to find the perfect solution to fit our space. This type of creativity is hard to come by these days.”
- Mr. Mariano, Burlington, ON

Expert Advice Made the Process Easier
“After visiting your showroom and talking with your expert sales representatives, it made the fireplace selection process that much easier!”
- Mr. Bouchard, Hamilton, ON

Installed the Same Day!
“I was impressed that not only did you guys have a great selection to choose from but you were able to install it that same day...can't beat that!”
- Mrs. Molnar, Waterdown, ON